10 Year Manufacture's Limited Warranty
All parts of this Plumb USA faucet are warranted to the original retail purchaser to be free from defects in material and workmanship for period of Ten (10) years from the date of purchase as shown on the purchaser's receipt.
This warranty is limited to defective parts only, labor charges and/or damage resulting from improper installation, repair or replacement, as well as incidental and consequential damages connected therewith are excluded.
Any damage to this faucet as a result of misuse, abuse, neglect, accident, or improper installation or any use not consistent with the instructions furnished by us, will void this warranty.
Replacement parts can be obtained from your local dealer or online.
(Washers, Springs, Stems And Cartridges they are like Cars with tire/Break Pad, it is design to wear out with time and use and it will not be under warranty)
Exclusive Remedy: In the event of any defect in the Product that breaches the foregoing warranties, Plumb USA, at its option, will have you send, prepaid, the defective part or product to us for inspection, or we may elect to send the replacement part. Repair or replacement of the Product is the exclusive remedy. Damage to the product caused by accident, misuse or abuse is not covered by this warranty.
For any remedy under this warranty, Plumb USA is to be notified. To receive assistance or service under this warranty, be prepared with description of the problem, model number, purchaser contact information and date of purchase. Have proof of purchase and be prepared to return product for inspection if requested.
Limitations and Exclusions:
Plumb USA WILL NOT BE LIABLE FOR OTHER DAMAGES OR LOSSES, INCLUDING, BUT NOT LIMITED TO:
LABOR CHARGES, INSTALLATION, INCIDENTAL AND/OR CONSEQUENTIAL DAMAGES REGARDLESS OF THE LEGAL THEORY ASSERTED, INCLUDING ANY CLAIM OR BREACH OF WARRANTY HEREUNDER OR ANY OTHER CAUSE, AND WHETHER ARISING IN CONTRACT OR IN TORT (including negligence and strict liability).
The above warranties do not cover labor charges or damage resulting from improper maintenance, repair, cleaning or installation, misuse, abuse, alterations, accidents, or Acts of God.
1. Water lines must be completely flushed before use. to avoid debris & clogs in your water system leading to mal-function and reduction of water flow.
2. Warranty to be void if water lines are not flushed before use of new faucet.
3. Use of abrasives of any strength may damage the finish of your faucet and void this warranty. (Please see Finish on FAQ section)